Appeals and Enquiries about Results Policy

This policy is aimed at our customers, including candidates, using our products and services and who submit appeals and enquiries about results.

Diversity and Equality Policy

This policy covers the principles of diversity and equality for anybody using our products and services including our customers and candidates.

FAQ - Key Policies

We’ve put together popular questions about 3 of our key policies: Appeals and Enquiries about Results Reasonable Adjustments and Special Considerations Malpractice.

Invoicing Policy

This policy sets out our approach to invoicing and associated matters for all customers of NCFE.

Malpractice and Maladministration Policy

This policy is aimed at our customers, including candidates, using our products and services and who are involved in suspected or actual malpractice or work with us to deal with such cases.

Reasonable Adjustments Policy

This policy is aimed at our customers, including candidates, using our products and services and who submit requests for reasonable adjustments and special considerations.

Regulations for the Conduct of Controlled Assessment (Functional Skills)

This document is designed to assist centres in the correct administration of the controlled assessment component(s) of NCFE Functional Skills qualifications.

Regulations for the Conduct of External Assessment

This document is designed to assist centres in the correct administration of the external assessment component of NCFE qualifications.

Sanctions Policy

The purpose is to set out the range of sanctions that NCFE may apply to customers, individuals and third parties that are suspected or have been proved to have not been adhering to NCFE regulations.